USB Edition Knowledge Base

The most common issues and solutions are listed here. If you encounter any trouble following the steps, please let us know by posting a comment or contacting technical support for additional assistance.

• Sending mail with Exchange
• PowerShell scripting with 4.0.8
• My USB Version 4.0.8 isn't displaying any temperature
• Email time stamp is incorrect
• "Access is denied" when you attempt to start the Base Filtering Engine service"
• How to download and re-install the latest software and drivers
• Tips for Installing on Vista, Server 2008 and Windows 7 (32 and 64-bit)
• Will it run on Windows Server 2008 64-bit?
• Will it work on a virtual platform?
• Does a user have to stay logged in?
• How do I send alerts to multiple email addresses?
• Log path could not be written to
• Service did not start in a timely fashion
• Wrong temperature displayed
• Device Not Found
• Can't Send Email
• Failed to load FTD2XX.DLL error
• SNMP OID Information