Shipping & Returns
30 Day Money Back Guarantee
Temperature@lert goes to great lengths to earn and keep your trust. We'll do everything we can to ensure you are satisfied with your Temperature@lert products and services. In fact, some of the best stories from our customers stem from a Temperature@lert employee going above and beyond the call of duty. The way we see it: you receive exceptional service and we earn another legendary story to tell - everybody wins. Our business depends on it!
Temperature@lert hardware products include an unconditional thirty (30) day money back guarantee (minus shipping fees)
. Simply contact us
to obtain an RMA number for your return or to cancel your order. An RMA number is required in order to receive a full refund (less shipping and handling). Returns sent without an RMA number will be subject to a 15% re-stocking fee. Once we receive your return, we will verify that the return criteria has been met and then issue you a refund using the same manner in which you purchased. After 30 days of owning a hardware product or consuming a free trial, Temperature@lert is unable to issue a refund.
Orders received before 2p EST using overnight or second day air service ship the same day (if you miss the cut-off, please contact us). Orders shipping USPS or Ground (within the USA) will ship to meet the 4-7 business day delivery timeframe. Orders requiring NIST certification may take up to 2 weeks to process (rush service is available). Most orders ship out of our warehouse centrally located in South Dakota, USA. All credit card & PayPal orders above $99 and shipping within the United States are eligible for free shipping. Free shipping is delivered by USPS for USB & WiFi Edition product orders and UPS for Cellular Edition product orders. Please check the individual product pages for the current shipping lead time. If you require your order by a certain date, please contact us so we can help you pick the best option.