About > Newsletter Archive > May 2010
May 2010 Newsletter, Vol. 2, No. 4
In this issue:
What's New - read about our new product/software features
Who's Who - who's on the other end of the line when you call?
New Products - find out how to get certified
Did you know? - monitoring temperature using our devices
Upcoming Products - what's around the corner
Where to look for us - coming to a venue near you
The Temperature@lert team has been busy working hard and listening to our customers. In the next few months, we'll be releasing several products and enhancements to respond to the awesome ideas we've received.
We've also activated our new website, www.temperaturealert.com. Customers now find it easier to navigate and look for help. Each device page has a link to its product manual as well as a video that explains how the device can be used in your application.
Lastly, we are proud to announce the release of the Advanced Alerting Module, now available to all Temperature@lert Cellular Edition customers. Later this month, the new module will be available to all WiFi and USB Edition customers. This new module enables the user to take greater control of their alerting, by offering more alert types to be specified as well as allowing alerts to be sent to multiple parties by email, phone, or text message. Check out our introductory video to see how it works! You can also check out our blog for more information.
Patrick Scott has joined our team and has added significant strength to the e-commerce side of our business, making the customer experience friendlier and easier to use. Patrick brings his recent technical training to our already strong team of designers and engineers.
The Temperature@lert team also wants to extend our best wishes to our good friend and colleague, Patrick Hereford, who recently found his dream job at a start-up in the Boston area. We wish him well in his new endeavor and will miss his blogs and tweets. Good luck Patrick!
Temperature@lert now offers NIST Certification for our lineup of temperature sensors. For customers in regulated industries or for companies whose policies require certification and traceability, our NIST-Certified probes are delivered with the documentation you need. Check out our video and a sample certificate.
Did you know?
Certain applications using our WiFi and Cellular Editions have the temperature sensors in environments that over time may subject the sensors to levels of moisture or humidity that can affect their performance. For example, if your sensor is in a very cold refrigerator or freezer, as in your home, condensation or frost can form on the sensor when the refrigerator freezer door is opened. Over time the exposure to moisture followed by drying out followed by additional repeated exposure and drying cycles can cause corrosion on exposed surfaces. Temperature@lert offers a plastic coated probe for such applications. Simply request our waterproof probe when ordering your WiFi or Cellular Edition units.
Our WiFi and USB customers will soon be able to enjoy the ability to view their devices via our browser-based Dashboard service just as our Cellular Edition customers have for the past year. For a small annual fee, customers can log onto our website and view temperature graphs and alarm status. Users can change alarm set points and, most importantly receive not only email but voice telephone and text messages when an alert is registered. More importantly, the Health Check feature will let users know when their device has not reported in due to unexpected problems such as power outages or computer problems. The service is currently in field trial, so look for the formal release in the next few weeks.
Our Cellular Edition customers will soon be able to enjoy the freedom to be off-the-grid. Two new electrical power options are currently in reliability testing, a 12VDC Vehicle Power Connector and a Photovoltaic Solar Panel option. While the current model provides up to two weeks of back-up battery power in the event of a power outage, these devices will provide both remote and mobile Cellular Edition users the ability to deploy their units without having to be recharged at home. Additionally, vacation home users will be able to use the photovoltaic device to turn power off to their homes and still receive data from the temperature sensor as long as there is a cellular signal. Both devices are expected to be released in June.
We're going to be featured at the Adirondack's Camp and Home Show in June. Visitors can find out how our cellular devices are protecting vacation homeowners by visiting the Networked Property Management booth. To learn more, visit our website.