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November 19, 2013
The FDA’s stance on Active Managerial Control
More now than ever, the active communities of review and ranking sites have provided a clearer window into restaurants and food establishments, and needless to say, this transparency and honest feedback is invaluable to owners and consumers alike. With that said, restaurant owners and operators are also tightening their in-house food safety practices to prevent spoilage and bacterial infestation. In the larger picture, these practices reflect well on the operational capability of the establishment, and also serve to prevent the stigmata of food inspection violations.
The FDA has long published documentation on prevention ...
July 02, 2013
The Trouble with Investors:
It's tough being a small business, but even more so with the presence of investors. When there's mounting pressure to multiply profits or quickly evolve, entrepreneurs will face a tough path of balancing their dreams and aspirations with the interests of those investors. The divided interests pose a difficult question for any business owner or CEO, which is "how can I maintain the company's culture and overall success, while also satisfying the needs of my suited finance partners?". It boils down to a tug-of-war, in which competing interests and ideas can ...
June 28, 2013
Let’s pose a brief hypothetical situation. Suppose I’d like to buy the newest car model X, and my willingness to purchase (after conversations with a dealer, a chatty salesperson, and some personal research) is relatively high. You might consider me a “high quality prospect”.
Now let’s say that aside from the trimmings, the options, and the enticing “metallic colors”, I’ve come to the warranty, or what we might call the fine print. The warranty is listed as a “five year” warranty. This gives ...
May 08, 2013
The short answer is pretty straightforward. Particularly for technical products and services, customer support and service is a critical component of a relationship. Forget about the sale, forget about the logistics and shipping and forget about the “client win”. A client won is easily a client lost with poor or misguided support procedures. And those procedures, complex or simplistic, form the fundamental foundation for a user experience. The sensor industry is no stranger to this concept,since temperature sensors and other monitoring devices are often used as a safeguard for quality assurance, product safety, and various regulation ...
February 14, 2013
Stemming from an excellent article from pharmamanufacturing.com, the divide between the “Sledgehammer or Walnut” approach (for monitoring and automation) is highly applicable to Temperature@lert’s overall philosophy and goal. The above graphics show the divide between a 'turnkey solution' for all automation and monitoring, versus an off-the-shelf product that stands as a specialized monitoring solution.
For large scale applications, an all-inclusive Building Management System (BMS) is a highly desireable solution. Still, the first concern with these larger systems is the overall control, as incremental changes, auditing, and management is more difficult on the larger scale. If you have highly specific ...
January 07, 2013
Temperature@lert, a leading provider of low-cost, high-performance temperature monitoring products, is now protecting over $1 Billion of customer assets. Temperature@lert's mission is to provide companies and individuals with remote monitoring and alerting of temperature and other environmental conditions to alleviate customer worries about system malfunctions or product damage due to changes in temperature or other environmental conditions.
Temperature@lert was founded and funded in 2005 by CEO Harry Schechter in Washington D.C. with the USB Edition as their first temperature-monitoring device developed. Currently Temperature@lert’s central office is located in Boston, Mass. and their current product and service offerings include: ...
October 01, 2012
Directly from the MITX Blog: http://blog.mitx.org/Blog/bid/90274/Temperature-lert-Warming-Up-Your-Users
February 11, 2010
How do you provide the best technical support ever? Read on and find out how we provide the best technical support ever for our USB and wireless temperature monitoring products without outsourcing a single inquiry.
You’ve heard the old saying “sales is everybody’s job”? At Temperature@lert, technical support is everybody’s job. Considering we’re staffed primarily by engineers who design and build our products, when you contact Temperature@lert technical support for help with your USB or wireless temperature monitor, you’re connected to a talented Temperature@lert team member who can resolve your issue immediately.
Why do we do this? ...
December 29, 2009
As Christmas comes and goes, so too does most of the nasty weather that hits the Northeast. While the holiday season is still in full swing over here at Temperature@lert, I thought I would do a post about resolutions and the new year. New Year's Eve is approaching quickly and now is the time to get in those last minute resolutions. Here is a list of 3 Temperature@lert resolutions for good ol' 2010.
1) Spread the Temperature Cheer!
We here believe that temperature monitoring should be fun! We understand that monitoring temperature can be troublesome, even worrisome. All the advice ...
June 11, 2009
We're excited to be entering our fifth year of being in business! In that time, we have:
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