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  • We're Hiring: Support Ninja!

    Temperature@lert is currently seeking a support ninja to serve as the first line of defense for technical questions, customer service, and general projects related to deployment and development. We’re looking for problem solving, outside-the-box thinking, and a general “can do” attitude. No problem goes unsolved at Temperature@lert!


    The Job:

         - The “front line” of help for customers that need extra assistance deploying/configuring our products.

         - Work to create and manage an online support community to help reduce the number of direct customer inquiries.
         - Identify ways to streamline the support process and identify new web-based technologies (like zendesk) we should deploy.
         - Collaboration and communication with Marketing, Customer Operations, and Sales to deploy the most effective solution(s).
         - Work on a variety of abstract and concrete ideas with different team members

    The Requirements

         - Self Learner, Hacker, Technology Advocate that can work on anything
         - Experience working with interesting and successful products
         - Excellent written and spoken English communication a MUST
         - Permanent legal right to work in the US.

    Does this sound like you? 
    Or perhaps someone you know that’s looking for an exciting career? 
    Send over your resume to talent@temperaturealert.com
    We’ll be in touch!

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  • Who's Who Update: Meet Dobroslav "Slava" Slavenskoj, Support Samurai


    Bear evasion and IT support are just two of Slava's skills mastered during his support samurai preparation that began in the quiet north woods of New Hampshire. Equipped with an ALB degree from Harvard, he expeditiously slashes through the Temperature@lert support queue while providing over-the-phone support to users in need. His life code: helping people and seeing the results of his work. When Slava hangs up his katanta for the day, he enjoys hiking, biking, devouring books, wine and beermaking, and playing three musical instruments (but not at the same time) as well as target shooting. Calm and collected in nature, Slava opts for a pleasant 17 Celsius, because Fahrenheit never could catch him.


    Welcome to the Temperature@lert Team Slava!



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  • Let's Welcome Temperature@lert's Newest Team Member: Diane Deng!

    Diane recently joined the Temperature@lert team as their Online Marketing Coordinator. Having developed a passion in marketing early on in her life, she blossomed a hobby into a career. As the Online Marketing Coordinator, Diane manages all social media, new media, press, and anything else that trends into the world of new media. 


    Having received her Bachelors of Science from Boston University's College of Communication, Diane prides herself on being innovative and imaginative in all realms of the communication and marketing world. In order to remain adaptable in an ever-changing high-tech society, she is currently working on her Masters of Visual Arts at Harvard University. She also holds a certificate in marketing from Bryant University. Notably, Diane has been published twice for her research in enzyme inhibitions and just recently launched her first ever national cross-promotional marketing campaign.  


    In her free time, Diane prefers to read non-fiction, design, bake cookies, collect Domo Kuns, and perform aerial yoga. Not only does she soar on yoga swings aerodynamically, she plans to fly Temperature@lert to the top of their new media game with her extensive arsenal of Post-Its and a Mac Book. Let's officially welcome Diane to the team and wish her a Happy 23rd Birthday today!


      

    Diane's Post-It Wall



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  • Welcome the newest member to the Temperature@lert Team, Dave Ruede!

    Dave has over 30 years of experience in sales, marketing, business development and management at large and small, public and privately held high tech companies. Dave brings a wealth of experience and keen insight to Temperature@lert’s customers and their markets. Dave's background and experience offer unique insight to companies looking to enter new markets, increase market share in existing markets whether in IT, energy, environmental, biotech, industrial, commercial or consumer space.  Through his tenure at both large Fortune 100 and 500 domestic and global companies as well as small, privately held, VC backed start-ups, Dave understands the spectrum of challenges faced by both and brings the best practices of each to his customers and partners.

    Dave received both Bachelor and Master of Science in Chemistry from Central Connecticut State University and holds several certificates in professional development programs including sales, sales management, marketing, finance and business management.  He holds five U.S. Patents and has one pending  U.S. Patent Application as well as being the author of numerous technical articles and conference papers.

    In his spare time he enjoys cooking, gardening, reading, and watching movie. Welcome to the team Dave!

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