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  • 3 Questions To Ask Your Monitoring Provider

    Making an enterprise-level purchase can be an arduous and painful task. You might find yourself demoing a product for a few months, waiting weeks for approval, and even with testing, a temporary failure or problem can nix the entire cycle. Don't be fooled though, this sorrow-filled quest to make larger sales can be successful. These preliminary negotiations typically touch on the psychological pulls of a client's needs, concerns, and fears.

     

    Price is almost always the first need to address, as any given solution must also be cost effective for the client. The main initial concern is capability, or whether the product can fully perform the duties to which it will be assigned. And finally, the biggest fear (and a large reason for the extended cycle) is service and consistency, or put another way: will the product maintain the stated abilities for months at a time, and if not, will the vendor respond with a timely and no-hassle solution to the problem?

     

    While 'price', 'capability', and 'service' are the initial touch points of a larger sale, monitoring devices and providers have more bases to cover. Keep these questions in mind before choosing your next monitoring provider, and don't let the initial touch points distract you from these other important considerations for purchasing.

     

    1. How does your warranty work?

    This is somewhat along the lines of the service 'fear' that we discussed above. Check out our blog post on warranties for temperature sensors to read more about this issue (specific to a known vendor). Sensors and hardware may not fall under the same warranty agreement, and warranties on sensors can often be painfully short (90 days in some cases). Before committing to a purchase, be sure to ask your monitoring provider about the odds, ends, and details about your warranty. When possible, purchase extended warranties to insure the products (especially in a larger deployment).

     

    2. Is Telephone Support included?

    Be careful. A vendor is likely to provide hands-on support and service in the testing phases of a sale, but the ongoing lifecycle of the product is a more pertinent support concern. How will the product be supported over time (even with a warranty)? How are small-scale technical issues addressed, and how seamless is the return process? Don't forget, low-quality service and support can make the most well-insured product into an RMA hassle, so make an honest assessment of their support capabilities. One of the most common mistakes is to utilize a vendor with little (or no) phone support, leaving you stuck with discussion forums and (un)helpful support articles. These will be general, they will not be specific, and it truly takes the touch of a phone specialist to troubleshoot software, firmware, and other technical hiccups. Remember the red phone in each Apple Store that had a direct line to an Apple super-specialist from headquarters? That type of support is priceless. Make sure to press your monitoring provider on support agreements, and ensure that capable support personnel can be reached by phone at all times.

     

    3. How often do you update your hardware/software, and will our deployment be obsolete in the near future?


    We know that honesty is the best policy, but sometimes, monitoring vendors may not be interested in that practice. Don't always assume that the online product is the finished masterpiece, and remember that revs and product evolution happen fairly frequently. You wouldn't want to purchase dozens (or hundreds) of first generation monitoring hardware if they were soon to be replaced by the second generation. The same applies for software; how will you be made aware of changes and updates? Do these updates affect your deployment, or are they meaningless add-ons that look to sap more cash out of your budget? Are there important compliance features that you're required to follow? Is the device legally certified to meet the requirement?

     

    All of these questions are often passed by the wayside in the onset of the sale. We're often distracted by budget projections, out-of-the-box capabilities, and the preliminary installation processes. Don't forget these underlying questions when you chat with your potential provider, and make sure to cover all of your monitoring bases without failure!


    Temperature@lert EBook


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  • Temperature@lert Named as Finalist in 2013 American Business Awards

    TEMPERATURE@LERT NAMED AS FINALIST IN 2013 AMERICAN BUSINESS AWARDS


    The 11th annual Stevie® Awards will be presented on June 17 in Chicago and September 16 in San Francisco.

    Boston, MA – May 9, 2013 – Temperature@lert, a leading provider of real-time, cloud-based environmental monitoringsolutions designed to enable businesses to mitigate temperature-related disasters, was named a Finalist today in the New Product or Service of the Year – Software category in The 2013 American Business Awards for their Sensor Cloud service. Temperature@lert will ultimately be a Gold, Silver, or Bronze Stevie® Award winner in the program.

     

    Sensor Cloud is a web-based Software-as-a-Service product for monitoring the environmental conditions of server rooms, bio-pharma vaccine storages, and commercial refrigerators while providing regulatory compliance data logging and alerting for various environmental sensors such as temperature, humidity, water, and more. The fault-tolerant design helps ensure that sensor data is logged and maintained for years, while the website and free iPhone/Android apps enable access to sensor readings and the ability to edit phone calls, emails, and SMS alerts from anywhere.

     

    Temperature@lert’s Cellular Products have previously won several awards, including a Stevie Gold Award for their Solar Cellular Edition in 2012. However, it is Temperature@lert’s Sensor Cloud that serves as the brains of all Cellular Editions with over thousands of devices deployed and running the service. Temperature@lert's WIFI and USB devices can also be connected to Sensor Cloud for a consolidated view of all sensor readings and alert statuses. Temperature@lert’s mission is to create a cost-effective and fault-tolerant system that will allow any user to monitor their assets at any moment, anywhere.

     

    The American Business Awards are the nation’s premier business awards program. All organizations operating in the U.S.A. are eligible to submit nominations – public and private, for-profit and non-profit, large and small. 

     

    The American Business Awards will be presented at two awards events: the ABA's traditional banquet on Monday, June 17 – in Chicago for the first time, after 10 years in New York; and the new product & technology awards event on Monday, September 16 in San Francisco.

     

    More than 3,200 nominations from organizations of all sizes and in virtually every industry were submitted this year for consideration in a wide range of categories, including Most Innovative Company of the Year, Management Team of the Year, Best New Product or Service of the Year, Corporate Social Responsibility Program of the Year, and Executive of the Year, among others.  Temperature@lert is nominated in the New Product or Service of the Year – Software category for their Sensor Cloud service.

     

    “Temperature@lert’s Sensor Cloud service directly addresses every industry’s monitoring needs ranging from server rooms, to farms, to medical storage, and even to commercial food transportation operations. We are deeply honored to be recognized as a finalist for our Sensor Cloud service by the American Business Awards,” said Harry Schechter, CEO/President of Temperature@lert. “This honor only further validates the need for remote temperature monitoringbecause everyone should be able to easily prevent temperature related disasters, regardless of type of industry or size of company. We believe in giving you a solution before you even have a problem.”

     

    Finalists were chosen by more than 140 business professionals nationwide during preliminary judging in April and May.  More than 150 members of nine specialized judging committees will determine Stevie Award placements from among the Finalists during final judging, to take place May 13 - 24.  

     

    Details about The American Business Awards and the list of Finalists in all categories are available at www.StevieAwards.com/ABA.   

     


    About Temperature@lert

    Temperature@lert’s temperature and environmental monitoring solutions provide both real-time and historic views of a location’s temperature and other critical parameters through alerts and cloud-based graphs, data logs and reports. This information allows customers to immediately react to potentially disastrous temperature or other fluctuations in critical environments, as well as provide temperature consistency for regulatory and internal process control requirements. Temperature@lert has more than 40,000 devices installed in over 50 countries around the globe. For more information, please visit www.temperaturealert.com.

     

    About the Stevie Awards

    Stevie Awards are conferred in four programs: The American Business Awards, The International Business Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service.  A fifth program, the Asia-Pacific Stevie Awards, will debut this year.  Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide.  Learn more about the Stevie Awards at www.StevieAwards.com.

     

    Sponsors and partners of The 2013 American Business Awards include the Business TalkRadio Network, Callidus Software, Citrix Online, Dynamic Research Corporation, Experian, John Hancock Funds, LifeLock, PetRays, and SoftPro.

     

    ###

     

    Contact:

    Diane Deng

    Temperature@lert

    866-524-3540 x506


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  • What is the Difference for NIST Certification & Calibration with ISO17025 and ILAC?

    According the the CDC Vaccine Guideline, pages 38 – 41, http://www.cdc.gov/vaccines/recs/storage/toolkit/storage-handling-toolkit.pdf:

    Thermometer calibration must be tested annually or according to the manufacturer’s recommendation by a laboratory with accreditation from an International Laboratory Accreditation Cooperation (ILAC) Mutual Recognition Arrangement (MRA) signatory body. Laboratories that have attained this accreditation meet the requirements for traceability.

    Often this is confusing for those requiring NIST certification in the realmn of biopharmaceuticals and vaccine storage.Metrology labs say ISO17025 but not ILAC MRA usually, so what does that mean? A quick history lesson is useful to understand the importance of ISO17025 and ILAC on your NIST Certification.

     

    The introduction of ‘interchangeable parts’ was a logic-based manufacturing technique and concept in the dawn of the Industrial Revolution. The main goal: Coordination of production techniques to make all ‘pieces’ fit together equally, wherein any assortment of parts (given the parts form a complete set) from any production line can be fitted together to create/repair the product or device.  This development, along with the assembly line, jumpstarted the idea of streamlining massive distribution networks for consumer and industrial products in the United States.

    Still, interchangeable parts were the precursor to the concept of trade globalization. In today’s world, we still struggle with standardization in the pursuit of a true “globalized marketplace”.  For this purpose, a large number of committees and governing bodies exist to promote the “one size fits all” approach for a variety of standards, qualifications, and certifications worldwide.  The difficulty in ‘global standardization’ is obvious (much less national standardization), but there are a number of excellent examples in today’s market that represent progressive steps in worldwide adoption of technical qualifications and scientific standards.

    One of these governing bodies, the ILAC (International Laboratory Accreditation Cooperation) is tasked with developing “international cooperation for facilitating trade by promotion of the acceptance of accredited test and calibration results”. A number of international organizations are under the ILAC umbrella with the same standardization goals for laboratory accreditation. These include, but are not limited to, the European Accreditation Cooperation (EA), the Inter-AmericanAccreditation Cooperation (IAAC), and the Asia Pacific Laboratory Accreditation Cooperation. All of these organizations, under the ILAC initiative, attempt to push standardization of laboratory accreditation techniques and practices for global markets. Without these initiatives, for example, laboratory certifications in Japan may not be accepted, applicable, or recognized in a different country such as South Africa.  ILAC attempts to solve the globalization standardization problem, as  “An essential pre-requisite of trade is that any product or service is accepted formally in one economy, must also be free to circulate in other economies without having to undergo extensive re-testing”.

    More specifically, ISO 17025 defined as “General requirements for the competence of testing and calibration laboratories” is the main ISO standard used by testing and calibration laboratories. There are two main requirements for ISO 17025 certification. The first is management requirements, which can be defined as the operation and effectiveness of a quality management system in a laboratory. The second requirement is defined as “technical”, and includes:

    -Competence of Staff

    -Environmental Control

    -Testing Methodology

    -Equipment and Measurement Tracability

    -Reporting of Test and Calibration Results

    These two requirements are fundamental for ISO 17025 certification, and represent the building blocks for the globalization of this standard. ILAC’s umbrella organizations are, by definition, tasked with maintaining this accreditation standard in their respective locations.  This makes the communication between the organizations and ILAC crucial in defining a globalized standard for laboratory accreditation. Products that are ISO17025 certified can be accepted in areas that have an ILAC-coordinated network of accreditation, and prevent the “extensive re-testing” problem that occurs with globalized trade.  These accreditation partners are aiding the “interchangeability” of laboratory certified products worldwide, wherein a US-made ISO17025 certified product can carry the badge of certification overseas and beyond.  By patching together a global framework for ISO 17025 laboratory certification, consumer and industrial products can be ultimately be distributed with a holistic adoption philosophy. Whether the idea is “interchangeable parts” or  “accreditation standards”, the task of homogeneity across national and global markets is no easy task. As ILAC expands its reach to new regions and laboratories, ISO17025 certification will soon become a recognized laboratory custom for all countries.

    For more information on ILAC & ISO17025, please visit the ILAC website: https://www.ilac.org/ilacarrangement.html.



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  • TEMPERATURE@LERT RECOGNIZED BY COMPUTERWORLD AS A 2013 COMPUTERWORLD HONORS LAUREATE

    BOSTON, MA—March 19, 2013— IDG’s Computerworld Honors Program today announces Temperature@lert as a 2013 Laureate. The annual award program honors visionary applications of information technology and promoters of positive social, economic and educational change.

    “Technology continues to play a pivotal role in transforming how business and society functions. For the past 25 years the Computerworld Honors Program has had the privilege of celebrating innovative IT achievements,” said John Amato, vice president & publisher, Computerworld. “Computerworld is honored to recognize the outstanding accomplishments of the 2013 class of Laureates and to share their work. These projects demonstrate how IT can advance organizations' ability to compete, innovate, communicate and prosper.”

     

    Approximately 100% farmers over-water their crops and plants.  The vast majority (90%) of water use by farmers in the United States is for irrigation. This causes significant water waste, runoff, and wasted dollars. The agricultural industry is a major player for ground and surface water usage, which accounts for about 80% of the water consumption in the United States. Therefore, a solar cellular environmental monitoring device saves water and therefore, also saves fuel and dollars while promoting crop growth.

     

    By discovering the correct amount of water to use, a farmer can cut costs, spending, and reduce their strain on the water system. Their unit can save enough water in a year for up to 9,000 people. This assumes a 200-acre farm, 6.21 gal water/cu ft on farm per year, 50% water reduction, and 50 gallons per day of water use per person.


    Harry Schechter, President and CEO of Temperature@lert. “Historically, our Cellular Edition has found its way into the agricultural markets through our traditional channels. After all who wouldn’t want to help save water and promote food growth? These are very important matters in sustainability and we’re glad to be a part of the solution, and we’re ecstatic for the opportunity to help save our country’s valuable fresh water resources as well as promote crop growth as a Computerworld Honors Laureate.”

     

    The Computerworld Honors Program awards will be presented at the Gala Evening and Awards Ceremony on June 3, 2013 at the Andrew W. Mellon Auditorium in Washington, D.C.

     

    About The Computerworld Honors Program

    Founded by International Data Group (IDG) in 1988, The Computerworld Honors Program is governed by the not-for-profit Computerworld Information Technology Awards Foundation. Computerworld Honors is the longest running global program to honor individuals and organizations that use information technology to promote positive social, economic and educational change. Additional information about the program and a Global Archive of past-Laureate case studies, as well as oral histories of Leadership Award recipients can be found at the Computerworld Honors website.

     

    About Temperature@lert

    Temperature@lert’s temperature and environmental monitoring solutions provide both real-time and historic views of a location’s temperature and other critical parameters through alerts and cloud-based graphs, data logs, and reports. This information allows customers to immediately react to potentially disastrous temperature fluctuations or other changes in critical environments, as well as provide temperature consistency for regulatory and internal process control requirements. Temperature@lert has more than 40,000 devices installed in over 50 countries around the globe. For more information, please visit http://www.temperaturealert.com.

     

    About Computerworld

    Computerworld is the leading source of technology news and information for IT influencers, providing peer perspective, IT leadership and business results. Computerworld’s award-winning website (http://www.computerworld.com/), bi-weekly publication, focused conference series, custom solutions and custom research forms the hub of the world’s largest (40+ edition) global IT media network and provides opportunities for IT solutions providers to engage this audience. Computerworld leads the industry with an online audience of over 3.5 million unique, monthly visitors (Omniture, August 2012) and was recognized as the Best Website by ASBPE and TABPI in 2012. Computerworld is published by IDG Enterprise, a subsidiary of International Data Group (IDG), the world’s leading media, events and research company. Company information is available at http://www.idgenterprise.com/.

     

    Note: All product and company names are trademarks of their respective companies.


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  • Temperature@lert Named a 2013 Winner of Boston Business Journal's Best Green Practices Award for Invention

    Temperature@lert has been selected as a winner of the Boston Business Journal’s “Best Green Practices Awards” for invention. The Boston Business Journal honors many companies for accomplishments in design, innovation, invention, and for other notable strides in green practices.  Temperature@lert will be honored for their accomplishment for invention at a breakfast at The Seaport Hotel on Friday, April 12, 2013.

    Temperature@lert’s TM-CELL540-S solar powered, cellular sensing and alerting system combines Temperature@lert’s latest generation cellular engine with a host of agricultural related sensors and control devices.  By using Temperature@lert’s industrial smart sensors, agriculturalists now have the ability to use technology to effectively monitor and ensure proper crop growth, as well as save water. For example, if an action is taken, such as turning on sprinklers to prevent frost from damaging crops, customers will receive emails, SMS text messages, and phone calls to inform them of the status change.

    Close to 100% of farmers in the United States over-water their crops and plants.  The vast majority (90%) primarily use water for irrigation purposes. These two percentages paint a grim picture of water waste, runoff, and wasted dollars for the agricultural community. The agricultural industry is a major player for ground and surface water usage, accounting for about 80% of the water consumption in the United States.

    Their solar cellular environmental monitoring device saves water, and as a byproduct, also saves fuel and maintenance dollars. By discovering the correct amount of water to use, a farmer cannot only cut costs and spending but he/she can prevent over-watering and reduce their individual strain on the water system. The Solar Cellular Unit can save enough water in a year for up to 9,000 people. This assumes a 200-acre farm, 6.21 gal water/cu ft on farm per year, 50% water reduction, and 50 gallons per day of water use per person.

    Publisher of the Boston Business Journal, Chris McIntosh, said it best, “Our Best Green Practices event is a celebration of the environmentally aware and intelligent approaches that increasingly define Boston business.” With such an innovative group of green practices winners for 2013, Temperature@lert looks forward to meeting the other winners and sharing a deeper insight into green practices performed and showcased in Boston.

    “Temperature@lert is greatly honored to be recognized for its Solar Cellular Edition in green practices by the Boston Business Journal. We are ecstatic to be working within the agricultural industry, where we get to help growers with their crops while saving water one of our nation’s valuable resources,” said Temperature@lert’s President and CEO, Harry Schechter. “Who wouldn’t want to help save water and promote food growth? These are very important matters in sustainability and we’re glad to be a part of the solution.”

    For more information on Temperature@lert’s Solar Cellular Edition, please visit http://www.temperaturealert.com/Wireless-Temperature-Store/Temperature-Alert-Solar-Cellular-Sensor.aspx.


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  • 3 Industries for NIST Sensor Certification

    No two temperature sensors are alike. In the Temperature@lert "lab", we undertake a series of rigorous testing and research for our products, ensuring their accuracy and responsiveness. Still, an average 'sensor' is not properly certified for sensitive temperature applications. Legislative guidlines are often strict for these use cases, and ultimately require specific certifications. The National Institute of Standards and Technology (NIST) is the temperature monitor 'go-to' source for certification. But what exactly is a NIST certification, and why is obtaining one important?

    Example Certificate: NIST from Temperature@lert

    In short, NIST is the National Measurement Institute for the United States. They provide regulatory, certification, and conformity assessment information for 'standards-related' activities. By using Standard Reference Materials (SRMs) NIST testing confirms the accuracy of specific measurements. These standard materials represent the 'baseline' of standards, and the certification is then based on conformity to the baseline.

     

    For many industries, the NIST certification is seen as the 'holy grail' of accuracy and is important as an 'advanced monitoring technique'. Check out these industry-specific tips for NIST certification, and see if you need a certification!

     

    IT/Server Room Industry: (Low Concern)

    Currently, accuracy within 1-2 degrees is sufficient for NIST certified devices in server rooms. The devices should accurately measure rising temperatures in your server rooms, as overheating can lead to a typical 'IT disaster'.

     

    Food Distribution (includes Wine Cellers): (Higher Concern)

    Ensuring the accuracy of sensors is highly critical for food distributors. Spoiled food and bacteria can cause health problems for consumers and financial headaches for their companies. All sensors must be NIST calibrated to display the proper measurement of food temperatures. With the proper measurements, one can prevent spoilage or bacterial buildup. 

     

    Vaccine Storage(Highest Concern)

    NIST certifications are the most applicable for temperature monitoring devices used for vaccine storage. Calibration needs to be extremely precise, as sensors should be within 0.5C or better. In most cases, NIST certification is required by law and is not a flexible process.

     


    Get Certified with Temperature@lert today!

    Temperature@lert offers NIST certified temperature probes for our USB, WiFi and Cellular Edition product lines. 

    The certificate includes several temperature test points, and also specifies the serial number of the probe. Please call or email us for further information on how to obtain NIST traceable pre-certification of your Temperature Alert sensors.

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  • Friday the 13th Promotion = 13% Off Your New Sensor

    Did you know that an estimated 17 to 21 million people in the United States have a fear of Friday the 13th? Well have no fear, luckily Temperature@lert was here to save you this past Friday the 13th. Having started on April 13, 2012, Temperature@lert will continue to offer 13% off any new sensor purchase (temperature, temperature/humidity, or flood sensor) through the month of April. There's one more week left

    Just enter in promo code:  FRI41312 after you place your sensor of choice into your basket.

    *Limit One Discount Per User

    Feel free to contact us for more information info@temperaturealert.com regarding this April Promotion.

     

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  • Have You Downloaded Our New USB Version 4.0.7 BETA Update?

    We strive for innovation everyday at Temperature@lert so we have a new update for our USB edition.  As always, we try our best to address your needs and wants with each update. This update addresses: 


    • 2 Bug Fixes for SNMP Installation and E-mails w/ the Wrong Time Stamp 


    • Ability to run a PowerShell Script that ultimately allows you to write your own script. For instance, if it reaches your temperature threshold then the script could shut down multiple computers in order to prevent temperature related damage.  


    To install this update: Download USB 4.0.7. BETA Edition


    Please note we do our best to test BETA software before release, but there may be unforeseen issues. We would appreciate your feedback at se-mail support@temperaturealert.com.
 


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  • From Cryogenics to BBQ Smokers: Expanded Range Temperature Sensor Launches Today

    What do cryogenic freezers, solar thermal collection systems, BBQ smokers, and astronaut ice cream makers all have in common? 


    They all require temperature monitoring in extreme temperature ranges. With today's release of our Expanded Range Temperature Sensor, this accessory is an excellent addition to either the Cellular, Wifi, or Solar Editions. 


    The probe measures between -200°C to +600°C. This opens the doors of possibility to monitoring critical temperature ranges for everything from biopharmaceuticals to the perfect rack of BBQ ribs. 


    For more information and photos, please review our press release:

    Temperature@lert Releases Expanded Range Temperature Sensor



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  • Protecting properties from frozen water pipe damage with WiFi and cellular technology

    The sun is rising later, setting earlier, and soon the shortest day of the year will be here.  Happy winter season!

    Vacation home owners and property managers in both warmer and colder climates take heed of this time of the year as their buildings can be exposed to freezing temperatures and potential damage to water pipes.

    Temperature@lert's latest White Paper explores the cost of this problem and some possible solutions, from simple, time proven low-cost methods up to the latest wireless communication monitoring systems.  Exploring both WiFi and Cellular based temperature sensor technology, the paper outlines the operation of each, and describes how a browser interface cloud based system can add additional levels of fault tolerant behavior and peace of mind.

    Read this latest Temperature@lert White Paper addition at Link to White Paper

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