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  • Wireless Technology Choices for Temperature Monitoring Sensors - Part 2

    WTM device claims about Transmission Range need closer scrutiny.

    Part 1 of this title examined data rate factors in selecting Wireless Temperature Monitor devices from the graphic below. Essentially, data rate is not ever a factor since the monitoring interval for medical refrigeration WTM devices is in the order of minutes and produces very small amounts of data. The only time data rate could be a factor is if the refrigerator is monitored every second or less and a number of additional parameters was being transmitted, however even this would not be a factor in many cases since, again, the amount of data is small. There may be a case where rate is a factor if, for example, high definition video transmission was added to the data. Since such systems when in use are generally part of the facility’s security systems, data rate should not be concern when evaluating WTM devices for hospital refrigeration monitoring.


    Comparison of range vs. peak data rate for wireless communication technologies used in Wireless Temperature Monitoring (WTM) devices. (Link to Source)

    Range, unlike data rate is a factor that needs to be understood when making a WTM system selection. This is for several reasons. First, wireless technology included a wireless transmitter and the transmitted data needs to be able to reach the corresponding wireless receiver, either the facility’s wireless network or a dedicated device provided by the supplier. In some cases where several wireless temperature sensors are communicating with a single receiver, even more care is needed to insure robust communication.

    Another factor inherent in range but not generally acknowledged is interference from the facility itself. Factors such as walls, medical or infrastructure equipment, furniture and file cabinets and in cases where the WTM device is entirely inside the refrigerator, the refrigerator itself. Claims about range are almost always based on optimal conditions: line of sight in air. Qualifiers that the WTM device’s range may vary depending on interference from objects in the immediate vicinity are offered. (Full disclosure: Temperature@lert offers both a Line of Sight and Indoor/Urban specification for its wireless devices.) These are reasonable qualifiers.

    The table below provides another view of the presentation in the graphic above. In the Range row wireless options are generally noted as a range, 10 to 100 meters in the case of WiFi, for example. Those who use WiFi networks and portable devices in their homes or work can attest to the variability of signal strength as they move away from the WiFi router (transmitter/receiver) or move into an area that is heavily furnished or shielded by a number of walls between the portable device and the WiFi router.


    Comparison of Wireless Networking Technologies used in WTM Systems. (Link to Source)

    Because range is such an important but difficult to absolutely specify parameter when choosing a wireless temperature monitor experimentation with a test device from the WTM supplier is recommended. A single device is usually sufficient since it can be moved around the facility to determine the suitability in different locations and under different conditions. Recording the results for a few minutes at each location is all that is needed since the signal is either there or not there, and the data stream is either coherent or not. Again, experience with home WiFi networks are instructive.

    The next piece in this series will examine a WTM device parameter closely tied to data rate and range, power source type and the effects on performance.

    Temperature@ert’s WiFi, Cellular and ZPoint product offerings linked to the company’s Sensor Cloud platform provides a cost effective solution for organizations of all sizes. The products and services can help bring a laboratory or medical practice into compliance with minimum training or effort. For information about Temperature@lert visit our website at http://www.temperaturealert.com/ or call us at +1-866-524-3540.


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    Written By:

    Dave Ruede, Well-Versed Wordsmith

    Dave Ruede, a dyed in the wool Connecticut Yankee, has been involved with high tech companies for the past three decades. His background in chemistry and experience in a multitude of industries such as industrial chemicals and systems, pulp and paper, semiconductor fabrication, data centers, and test and assembly facilities informs his work daily. Well-versed in sales, marketing, management, and business development, Dave brings real world experience to Temperature@lert. When not crafting new Temperature@lert projects, Dave enjoys spending time with his young granddaughter, who keeps him grounded to the simple joys in life. Such joys for this wordsmith include reading prize winning fiction and non-fiction. Although a Connecticut Yankee, living for a decade in coastal California’s not too hot, not too cold climate epitomizes Dave’s favorite temperature, 75°F.

    Temperature@lert Dave Ruede

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  • Wireless Technology Choices for Temperature Monitoring Sensors - Part 1

    You don’t need to be a geek or nerd to make the right wireless choice for refrigeration monitors.

    As seen in the previous piece in this series titled NYC Hospital Examines WTM (Wireless Temperature Monitoring) Options, there are several factors to consider in understanding which device will work best to help protect the safety and efficacy of temperature sensitive medicines such as vaccines. Among the ones explored were battery or AC power (or both!) and the use of sensor buffer vials.

    The heart of WTM sensors is the wireless technology itself. Wireless sensors can be easier to install since they do not need to be connected to the site’s IT network via LAN cables. Those that operate solely on battery powered can be easily placed anywhere, some would claim, although that is not exactly true and comes to the heart of the matter: WTM devices are like Kryptonite confronting lead, they cannot penetrate everything. And those limitations are dictated by the wireless technology embedded in the device. So a look at the offerings and some words about their suitability under various circumstances is called for.


    Comparison of range vs. peak data rate for wireless communication technologies used in Wireless Temperature Monitoring (WTM) devices. (Link to Source)

    Peak data rate is one of the factors for wireless communications. For WTM devices peak data rate is almost never an issue. Unlike computers, tablets and smartphones that are uploading or downloading megabytes of data very quickly, temperature readings contain very little data (temperature, date, time, device ID, etc.), a few to several bytes for each reading. And because refrigeration monitoring almost never requires continuous monitoring, every second for example, the number of transmissions is small. This is because of two factors. First, WTM devices that report and send alarm or alerting messages if the temperature changes from one second to the next will invariably send out dozens if not hundreds of alerts that are non actionable, a refrigerator door is left open for 30 to 60 seconds for example. Medications in the refrigerator are not at risk when this happens. They are at risk if the temperature rises above the alert level and stays there for several minutes. This is one reason buffer vials are used, to dampen out momentary temperature spikes that are not meaningful.

    Medical refrigerator with door open for several seconds or even a minute does not generally put medications at risk. Using a sensor buffer vial can give better insight to temperatures of medications during excursions. (Link to Image Source)

    WTM devices are typically set to read and transmit the temperature every few minutes, 2 to 5 minutes for example and in some cases every 10 to 15 minutes. At one site a large medical freezer is monitored every 15 minutes because the staff knows that with the door closed they have up to six hours to recover or move sensitive materials to another unit without exceeding temperature limits. Each hospital will need to experiment with monitoring intervals and temperature limit settings to find the right balance between too much and too little. This generally happens quickly, especially if very tight limits and frequent monitoring is chosen in the start. Getting dozens of notifications when staff is searching for a medication or several door openings occur within a relatively short time will help find the balance to insure medication safety and efficacy.

    The next piece in this series will explore the range portion of the graphic.

    Temperature@ert’s WiFi, Cellular and ZPoint product offerings linked to the company’s Sensor Cloud platform provides a cost effective solution for organizations of all sizes. The products and services can help bring a laboratory or medical practice into compliance with minimum training or effort. For information about Temperature@lert’s Cellular and SensorCloud offerings, visit our website at http://www.temperaturealert.com/ or call us at +1-866-524-3540.

    free Temperature@lert eBook



    Written By:

    Dave Ruede, Well-Versed Wordsmith

    Dave Ruede, a dyed in the wool Connecticut Yankee, has been involved with high tech companies for the past three decades. His background in chemistry and experience in a multitude of industries such as industrial chemicals and systems, pulp and paper, semiconductor fabrication, data centers, and test and assembly facilities informs his work daily. Well-versed in sales, marketing, management, and business development, Dave brings real world experience to Temperature@lert. When not crafting new Temperature@lert projects, Dave enjoys spending time with his young granddaughter, who keeps him grounded to the simple joys in life. Such joys for this wordsmith include reading prize winning fiction and non-fiction. Although a Connecticut Yankee, living for a decade in coastal California’s not too hot, not too cold climate epitomizes Dave’s favorite temperature, 75°F.

    Temperature@lert Dave Ruede

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  • Food Companies: Not All Press is Good Press

    One of the most recent and highly profiled U.S. dairy incidents occurred during the fall of 2013 and involved a New York-based Greek yogurt company. Hundreds of consumers fell sick after they had purchased and eaten yogurt tainted by mold. While no one became seriously ill, and the mold discovered was not of a foodborne pathogen variety (salmonella, E. coli etc.), reports of gastrointestinal ailments among consumers prompted the company to remove and destroy all questionable inventory. Besides costing money, the mishap took a toll on the firm’s previously admired and trusted brand and manufacturing processes, respectively, as many consumers took to Twitter and Facebook to express their concern and disapproval.

    The mold that tainted this company’s products is one commonly found around foods like fruits, vegetables, and dairy, Mocur circinelloids, and can be a culprit in spoilage when not immediately identified and removed. Some folks questioned whether or not it was actually Mocur circinelloids that caused people to fall ill, but the subsequently filled FDA report stated that no other bacterial culprit was found inside the Idaho facility.

    Regardless of whether or not another organism was at the core of the contamination, the entire ordeal stands as another reminder of how fiercely rapid a gap in a company’s manufacturing process can lead to public fury and governmental scrutiny, especially in today’s world of digitally instantaneous, consumer blowback. But this latest example is perhaps even more disconcerting than most because it involved the molding of yogurt, a product that is inherently, well, moldy.

    Crudely speaking, yogurt is created by adding bacteria to heated milk, and the entire process, whether undertaken within a factory or household kitchen, requires precision both in terms of combining the ingredients and monitoring the mixture’s temperature during heating and cooling stages. The FDA, consistent in its dedication to oversee the application of Good Manufacturing Practices (GMP), provides 21 CFR Part 131 as a blueprint for producing all types of milk, cream, and yogurt. The document, which contains guidelines on general pasteurization procedures and the production and labeling of specific varieties of aforementioned dairy products, begins its section on non-fat, low-fat, and regular yogurt by defining core expectations for the base product:

    Yogurt, before the addition of bulky flavors, contains not less than 3.25 percent milkfat and not less than 8.25 percent milk solids not fat, and has a titratable acidity of not less than 0.9 percent, expressed as lactic acid. The food may be homogenized and shall be pasteurized or ultra-pasteurized prior to the addition of the bacterial culture. Flavoring ingredients may be added after pasteurization or ultra-pasteurization. To extend the shelf life of the food, yogurt may be heat treated after culturing is completed, to destroy viable microorganisms.

    Beyond listing the required milkfat parameters and acidity level for regular yogurt, this excerpt mentions two activities predicated on proper environmental monitoring. Temperature plays a critical role in heating and cooling, and any increase in humidity can act as a bellwether for deteriorating ambient conditions and possible bacterial growth. Monitoring these variables can prevent production failures, and customizable, cloud-based monitoring systems like Temperature@lert’s Cellular Edition with Sensor Cloud are more than just technical instruments; they’re autonomous, comprehensive solutions to problems that once seemed unavoidable.

    free Temperature@lert eBook

    Even without being presumptuous about a yogurt company’s past oversight, one can deduce that dangerous windows of exposure exist during dairy manufacturing processes, and deploying preventative safeguards to ensure a product’s quality and condition isn’t just operationally and financially prudent, it’s also organizationally principled.




    Written by:

    Chris Monaco, Covert Content Creator

    As a man of many achievements, Chris Monaco is Temperature@lert’s newest Covert Content Creator. Hailing from Beverly, MA, Chris is armed with a trifecta of degrees, from a BFA (Maine at Farmington), to an MFA (Lesley University), all the way up to his most recent achievement; the coveted MBA from Suffolk University. Outside of his academic travels, Chris has added many international stamps to his passport, including: Seoul, Korea and Prague, Czech Republic, wherein Chris taught English as a Second Language to dozens of international students. His hobbies include writing, skiing, traveling, reading, and the world of politics. His personal claims to fame include two cross-country car trips through the U.S. and a summer’s worth of courageously guiding whitewater rafting trips. Chris’ ideal temperature is 112°F, the optimal temperature for a crisp shave.

    Chris Monaco Temperature@lert

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  • Temperature Sensing Technologies: Phone Calls or Text Alerts?


    Temperature Sensing Technologies: Phone calls or text alerting?

    We all have our preferences. Vanilla or chocolate. Heads or tails. Red or black. Whatever the case may be, we’re creatures of habit. We want consistency and we want simplicity, and what works for some, may seem inefficient or time-consuming to others. Many of these habitual choices are trivial (shower before shave, chocolate over vanilla), whereas others require more consideration. In the world of temperature sensing technologies, customers and users have their own preferential choice to make for alert types.

     

    Text Message Alerting for Sensor Technologies:

    “Texting” can be described as a brief electronic message sent between two mobile phones. For some of us, this represents a straight and discreet line into our communication stream.  For temperature alerts, these discreet alert notifications are useful because they don’t interrupt our tasks (such as a meeting or presentation). Alerts sent via text message are direct. Text messages have been widely adopted by vendors of sensor technologies, and aside from email alerting, is the most popular alert type available in the sensor market.

     

    Phone Call Alerts for Sensor Technologies:

    In a more recent development, a few temperature sensor vendors have implemented phone call alerts into their systems. It’s as simple as it sounds; once a temperature threshold is breached, the device communicates with built-in software and initiates a phone call to a designated person.  In contrast to text message alerting, phone call alerts are a firmer reminder of temperature excursions. Text messages can be overlooked or missed, especially if a phone is set to silent during the evening. In the most critical of times (early hours of the morning and evening), the line of communication (that indicates a failure or problem) needs to be clearly defined and reliable. Highly reliable alert types and notifications are fundamental to corrective action for temperature variance, and once an alert is triggered, the clock begins to tick. A text message alert might be a prod, but a phone call alert is a firm poke.  

     

    What’s the right choice for you?

    The differences between the two alert types are pretty obvious, and frankly, if the cell phone is set to silent, either alert can be easily missed. But alerts systems aren’t perfect, and even with robust alerting procedures, critical issues can be easily missed. One of the better strategies is the implementation of multiple alert types and escalations. By using a combination of text message and phone call alerts, temperature excursions (and failure notifications) are directed to a number of different people and mediums.

    Escalating alerts takes this idea a bit further, in which an additional “extreme alert” layer is added. For instance, if temperatures exceed 75 degrees Fahrenheit in a server room, system administrators and programmers are immediately notified. If the temperature rises to 95 degrees Fahrenheit (indication that the problem is swelling), higher level employees or owners will receive an alert as well.  This strategy assumes that the first wave of alerts may not be received and/or responded to immediately, and provides a secondary layer of protection if temperatures are reaching certain extremes. Small temperature changes can be handled by the appropriate personnel, whereas an extreme rise in temperature can be part of a company-wide alert network.


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  • Things I Can't Carry: The True Value of a Smartphone

    Things I Can't Carry: The True Value of a Smartphone

    LinkedIn has an interesting theme running with a few posts titled “Things I carry”. Still, the pockets, briefcases, and purses of today hold many of the same classic “contents” of the past. But where are the differences? The answer is simple: the cell phone. We don’t need to marvel at the cellular telephone as though it’s the 8th wonder of the world, but we’ll admit that smartphones are quite amazing nonetheless. They’re so amazing, in fact, that virtually every one of us carries a smartphone to work, to the gym, to the corner store, and even to the restroom. Fact is, these little boxes are windows, windows that gaze into our lives at every possible angle. From social networks to bank accounts, we can peer into our highly interconnected world.

    The focus on “Things I Carry” can be juxtaposed with “Things I don’t carry”. We don’t carry our bank accounts in our pocket; we carry a window into our account details and status. We don’t carry our social networks in hand; we carry a lens into our friendship circles and connections. The concrete device interacts with these abstract connections, our precious bank accounts and social networks, and gives us peace of mind about our connectivity and awareness. In short, we have access to important details and information (about our lives) at the touch of an app.


    comic courtesy of http://www.kipandgary.com/

    With that in mind, a carried smartphone is a safety net for the things that cannot be carried. Take a server room for example. You cannot carry your server racks to work or to the gym. The things we carry give us peace of mind, but how can we have peace of mind about a server rack that is immobile? How can we gain awareness of the critical information (for a failure or overheating rack for instance) without the server in our briefcase or pocket? If you have any critical piece of infrastructure how is ‘peace of mind’ even possible while the equipment sits alone in an office or warehouse? If it cannot be carried, how can it be monitored?

    Herein lies the hidden value of a smartphone and the “Things it carries”. While the smartphone does not enable (or encourage) me to physically carry my server rack in my briefcase, I am able to tap into the information and status reports from the actual source. By carrying my smartphone, in essence, I can remotely “carry” my infrastructure and be alerted to faults, failures, and other issues by means of a notification. Our iPhone and Android applications for Sensor Cloud follow the same theme; by carrying a smartphone application tied to a stationary system, customers can have peace of mind about their mission critical systems. From commercial freezers, to vaccine storage units, to even a home temperature monitor, a carried smartphone brings status updates and critical events that were only historically available on-site.The mobile device (tablet, smartphone, etc) monitors the immobile devices that we consider crucial to our businesses. The age of remote access is truly upon us, and as a result, alert waves and information streams are as efficient as ever.



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  • About Temperature Sensors: A Brief History and the Vendor Landscape

    About Temperature Sensors: A Brief History and the Vendor Landscape

     

    If you've begun your search for a temperature sensor product, you've likely realized that there are a tremendous amount of choices available. What is it about temperature sensors that makes this decision so complicated? Similar to the theme of our previous article "Choosing a Temperature Sensor: A Paradox of Choice"; the amount of options, features, and specifications can be overwhelming. You might ask,  "Where should I start? What are the key considerations for purchasing a sensor, and how can one differentiate between the near carbon-copy vendors?".

    Without slicing and dicing the entire landscape from AVTech to Monnit, there are a few key considerations for purchasing of a temperature sensor and monitoring system. One of the most common questions (that is, from the potential customer to the vendor) is to ask "Can I view my temperatures/monitoring points remotely?". The answer is typically yes, as most vendors have an optional add-on service that includes the ability to monitor temperatures remotely. Although sensors may be thousands of miles (or a stone's throw) away, readings, logs, and other compliance-fueled information can be easily accessed from most systems. When inquiring about temperature sensors, make sure to outline the importance of remote monitoring for your specific situation to the vendor. Communication is the key!

    As a simple example, our Sensor Cloud service (priced at $9.95/month) provides a nice glimpse into remote environments. By using a web portal (myalertlist.com) for access, a well-traveled professional can have peace of mind as they sift through devices, alerts, and status reports on-the-go. There is also the ability to maintain log storages for up to three years, a crucial necessity for many compliance-minded customers. An impending audit or compliance check can be nerve racking, so a log history is often a "must" for these situations. Many of our competitors offer a similar service, with varying feature sets and optional add-ons. To that end, Temperature@lert is not the only shop on the block with remote monitoring capabilities, but it's worth noting that a Sensor Cloud-enabled device is smarter and more reliable than bare hardware.

    Another issue that's often discussed in the 'prospect' circle is the variety of alert types. Many years ago, capabilities were somewhat limited in the sensor market. Vendors could typically offer email alerts for sensors that had reached their respected threshold, but even then, smartphones and on-the-go emails weren't as common. Common problems began to arise with this limited capability; customers asked "How will I receive alerts during the time when I'm away from the office, or if I'm in Disneyland, how will I know if my server room is overheating without email access?". Fast forward to today, and the evolution of temperature sensors, monitoring software, and other communications has brought expanded alert capabilities to customers (large or small). Many vendors now offer text message alerts to supplement emails, and thereby opening the mobile stream of alerting to cell phone users. This is an excellent step-up from the standard email alerts, and frankly, most of us are pretty responsive to text messages.

    But unfortunately, text messages are typically useful for casual conversation, simple notes, and/or friendly reminders. When a conversation reaches a critical point or becomes time-sensitive, a simple phone call is the most direct route to communication. Almost by definition, text messages are passive reminders/notifications, and aren't exactly ideal fortemperature monitoring alerts. A text message that signifies an overheating server room or vaccine refrigeration failure is hardly sufficient to address these significant problems. And the "alert" comes in the form of a quiet beep or bell. (hardly an alert at all!). Even with the evolution of many of our vendors and competitors (with text and email alerts), our own Cellular Edition is the only low-cost, high performance device that offers phone calls for alerting. Calling on the passive nature of a text alert, a phone call is a more immediate, direct, and urgent form of communication for customers to receive alerts. Again, while Temperature@lert is not the only vendor in the marketplace that offers text and email alerts, the ability to send phone call alerts is one of our primary differentiators (and, may we say, one of our primary selling points due to the sense of urgency that comes from a phone call alert).  

    It should be noted that the Sensor Cloud service (while included with the Cellular Edition) is an optional add-on purchase for our other products. Both the WiFi and USB edition can be tied to a sensor cloud account, allowing the same bells and whistles from above. From cell phone alerts, to log storage, to remote monitoring, Sensor Cloud is a truly comprehensive service that boosts all of our products to the "next generation" of temperature monitoring.

    While remote monitoring capabilities and cell phone alerts aren't the only considerations for temperature sensors, these are two of the main issues that we see from our customers. We've assembled a solutions team, or a dedicated group of individuals that will dissect your needs, work through pain points, and devise a solid solution. Our support staff is also available around the clock, and customers are welcome to reach out directly to all team members with questions or concerns. Many vendors have large corporate ears, and it can be difficult to reach the proper ear for pricing, support, and/or standard customer service questions. With Temperature@lert, an informed mind sits at the other end of every call or question. 

     If you've arrived hoping to learn about temperature sensor vendors, or to learn about a few key differentiations relative to temperature sensors and their respective vendors, we hope that this information will be useful in your purchase journey. If you'd like to chime in on the discussion about temperature sensors, their history in the B2B market, or the vendor landscape, chime in on the comments section. 

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  • Sensor Cloud is now available for USB and WiFi Edition

    There has been a lot of hype over Sensor Cloud and it is now available for for USB and WiFi Edition products! There are low-cost subscription plan offers for both USB and WiFi Edition users. Functionality and security are not generally available for these types of products; however, Temperature@lert's launch of Sensor Cloud for USB and WiFi Editions now give its users an opportunity to have an improved system of defense against risks.


    Sensor Cloud allows customers to monitor their temperature readings and edit alarm settings via any web browser or smartphone. Through the Temperature@lert Sensor Cloud interface, customers can immediately see the current environmental conditions of all Temperature@lert devices on a customer’s network. Users log in to Temperature@lert's secure servers to set phone, text message and email notifications when one or more temperature thresholds are exceeded. Whether devices are deployed in the next room protecting valuable vaccines or across the country in a remote ski lodge, the Sensor Cloud homepage displays the status of the monitored environment, allowing Temperature@lert’s clients know everything is running smoothly or which specific device is sending an emergency alert message.


    “Our large installed base of USB and WiFi customers have been asking for an online browser interface,” noted Harry Schechter, President and CEO of Temperature@lert. “Our Cellular Edition Sensor Cloud has been running reliably for the past four years, and customers currently using the Cellular Edition have remarked on the simplicity of the system. This release brings online access to USB and WiFi Edition users and allows additional functionality previously only available in the Cellular Edition.”


    Some of the advanced features and benefits of Sensor Cloud are: 

    • Set multiple temperature alert thresholds for a single device – provides escalation plan functionality. 

    • Send SMS text messages in addition to the standard email alert messages.

    • Send multiple email and SMS text messages to multiple users for each alert level. 

    • Send email and alert messages to different users for each temperature alert level setting. 

    • Enable HealthCheck, which will send an alert message when the device has not reported in for a user set number of reporting intervals – lets you know when your network or PC to which the device is connected is not working properly. 

    • Subscribe to automatically generated PDF reports. 

    • For a slightly higher subscription fee, send telephone voice messages for temperature alerts. 


    Temperature@lert saw the success of Sensor Cloud for its Cellular edition clients and decided it was time for both USB and WiFi editions to experience this innovative system of protection. Please contact Temperature@lert for more information! 


     

     

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  • Advanced Alerting for Temperature@lert Dashboard Released!

    Let's say you need to receive a text message and an email if the temperature goes above 78 degrees F. What if you also need to let the building manager and your boss know by telephone if the temperature goes above 80 degrees F and the AC repair company know if the temperature goes above 90 degrees F?

    We've got good news! Temperature@lert Dashboard's new Advanced Alerting feature allows you to set multiple temperature thresholds and send alerts to multiple phone numbers, text message addresses, and email addresses. Now, when there's a slight change in temperature, you and your entire team can receive notification. Dashboard currently works with Temperature@lert Cellular Edition. Later this month, you'll be able to connect your USB and WiFi Temperature@lert devices to Dashboard as well.

    Check out this short video for an introduction to Advanced Alerting:


    Transcript:
    Hi, I'm Harry Schechter with Temperature Alert, here to introduce our new advanced alerting module.

    I'll go ahead and log into the website. See a list of my current temperature readings, temperature sensors, and we'll go view the new page.

    So you see that largely the top of this page is pretty much the same, but when you scroll down, you'll see that we've separated the device information and the alerts into two separate areas.

    Normally, in the old system, you would just edit the device, and you'd be able to edit your high and low alerts, and edit the single telephone, email, and text message addresses.

    However, now with our advanced alerting module, you'll see as I click through here, not only can you have multiple temperature thresholds, but you can have multiple alerts, multiple alert types.

    So let's go ahead and edit these and I'll show you how it works.

    So right now, we have a high temperature alarm if the temperature goes above 78 degrees, we're going to see an email, a phone call, and a text message come through.

    And if the temperature goes back in the range, we're also get one of each of those.

    However, in addition to being alerted myself, I also want to alert my system administrator.

    I can add that address in, then "Send on Clear", which means if it comes back in range, they'll also get a notification and save it.

    So now you'll see, not only am I being alerted, but we're also alerting our system administrator.

    Finally, let's say I also want to alert the building administrator. I'll just type in their fictitious phone number (clearly you'd put your own real phone number in there), and click save.

    Now, if the temperature goes above 78 degrees, all these people will receive notifications, as opposed to before when you could only alert one email, one phone, and one text message.
    In addition, you can specify the alerts for health check. 

    Health Check is a service that tells you if your Temperature Alert device ever stops reporting in.

    This was originally designed as a daily check to let you know if your temperature alert device ever stopped functioning.

    So I'll click on "Edit" to edit the health check alerts, and you'll notice right now, it's set to only email me. Of course you then add email phone or text message, if you prefer to receive that.
    And you can also "Send on Clear" when it resumes reporting.

    The condition up here, the reason we have 8 as a minimum is because this system was originally designed as a once-a-day check, and based on various conditions (network, firewalls, network latency, and cellular phone conditions) you may want to adjust this number as needed, so that you're not bombarded with emails.

    So that's it, that's a preview of our new advanced alerting system. If you have any questions about the new system, please feel free to contact us.

    Thanks very much!

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