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  • Advanced Alerting for Temperature@lert Dashboard Released!

    Let's say you need to receive a text message and an email if the temperature goes above 78 degrees F. What if you also need to let the building manager and your boss know by telephone if the temperature goes above 80 degrees F and the AC repair company know if the temperature goes above 90 degrees F?

    We've got good news! Temperature@lert Dashboard's new Advanced Alerting feature allows you to set multiple temperature thresholds and send alerts to multiple phone numbers, text message addresses, and email addresses. Now, when there's a slight change in temperature, you and your entire team can receive notification. Dashboard currently works with Temperature@lert Cellular Edition. Later this month, you'll be able to connect your USB and WiFi Temperature@lert devices to Dashboard as well.

    Check out this short video for an introduction to Advanced Alerting:

    Hi, I'm Harry Schechter with Temperature Alert, here to introduce our new advanced alerting module.

    I'll go ahead and log into the website. See a list of my current temperature readings, temperature sensors, and we'll go view the new page.

    So you see that largely the top of this page is pretty much the same, but when you scroll down, you'll see that we've separated the device information and the alerts into two separate areas.

    Normally, in the old system, you would just edit the device, and you'd be able to edit your high and low alerts, and edit the single telephone, email, and text message addresses.

    However, now with our advanced alerting module, you'll see as I click through here, not only can you have multiple temperature thresholds, but you can have multiple alerts, multiple alert types.

    So let's go ahead and edit these and I'll show you how it works.

    So right now, we have a high temperature alarm if the temperature goes above 78 degrees, we're going to see an email, a phone call, and a text message come through.

    And if the temperature goes back in the range, we're also get one of each of those.

    However, in addition to being alerted myself, I also want to alert my system administrator.

    I can add that address in, then "Send on Clear", which means if it comes back in range, they'll also get a notification and save it.

    So now you'll see, not only am I being alerted, but we're also alerting our system administrator.

    Finally, let's say I also want to alert the building administrator. I'll just type in their fictitious phone number (clearly you'd put your own real phone number in there), and click save.

    Now, if the temperature goes above 78 degrees, all these people will receive notifications, as opposed to before when you could only alert one email, one phone, and one text message.
    In addition, you can specify the alerts for health check. 

    Health Check is a service that tells you if your Temperature Alert device ever stops reporting in.

    This was originally designed as a daily check to let you know if your temperature alert device ever stopped functioning.

    So I'll click on "Edit" to edit the health check alerts, and you'll notice right now, it's set to only email me. Of course you then add email phone or text message, if you prefer to receive that.
    And you can also "Send on Clear" when it resumes reporting.

    The condition up here, the reason we have 8 as a minimum is because this system was originally designed as a once-a-day check, and based on various conditions (network, firewalls, network latency, and cellular phone conditions) you may want to adjust this number as needed, so that you're not bombarded with emails.

    So that's it, that's a preview of our new advanced alerting system. If you have any questions about the new system, please feel free to contact us.

    Thanks very much!

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